Communication

0

Communication Lesson: Simple Language Works

Thursday, February 25th, 2010

[Image source: Rare Book School]
See employees learn.
Learn, employees, learn.
See employees say, “Ah.”
“Ah,” said the employees.
“Ah, ah, ah.”
Simple language works.
Simple, simple, simple.

3

Snickers the Wonder Dog Forgot What Morning Walks Are For, and Other HR Communication Stories

Wednesday, February 24th, 2010

Snickers the Wonder Dog forgot how to go to the bathroom on her morning walk.
She’s seven. And as you can tell by her name, she’s wonderful. But with this new behavior — Gee, you mean you think I shouldn’t just walk down the middle of the sidewalk like nothing is happening in the world? — [...]

4

Communication Lesson: Smart People Become Sheep in Groups

Wednesday, February 10th, 2010

[Photo credit: Cushing Library]
Yesterday was one of those winter travel days I’d just as soon forget. I left Chicago in a snowstorm on one of only two planes that made it into Philadelphia. When I got to PHL, the airport was packed because of so many cancelled flights. People were everywhere.
They were standing like sheep [...]

3

Communication Advice: Listen to How the Locals Pronounce Words

Friday, February 5th, 2010

There’s a very interesting article in Ad Age about how in Spain, Pepsi is called “Pesi.” The embedded video below shows soccer star Fernando Torres being reprimanded by an American director who wants Torres to say, “Pepsi.” He says, “In my neighborhood they call it ‘Pesi.’”
Would you consider listening to how the locals in your [...]

2

You Know What I Mean?

Wednesday, February 3rd, 2010

Here’s a communication hint: When you say, “You know what I mean?” people don’t know what you mean.
Use your words. Explain. Then you don’t have to say, “You know what I mean?”
That goes double in HR communication. Don’t leave ‘em guessing.