Archive for February, 2010

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Communication Lesson: Simple Language Works

Thursday, February 25th, 2010

[Image source: Rare Book School]
See employees learn.
Learn, employees, learn.
See employees say, “Ah.”
“Ah,” said the employees.
“Ah, ah, ah.”
Simple language works.
Simple, simple, simple.

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Snickers the Wonder Dog Forgot What Morning Walks Are For, and Other HR Communication Stories

Wednesday, February 24th, 2010

Snickers the Wonder Dog forgot how to go to the bathroom on her morning walk.
She’s seven. And as you can tell by her name, she’s wonderful. But with this new behavior — Gee, you mean you think I shouldn’t just walk down the middle of the sidewalk like nothing is happening in the world? — [...]

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When Is a Policy a Policy?

Monday, February 22nd, 2010

The best thing that SEPTA ever did was create a quiet car on the suburban Philadelphia rail lines. During rush hour, the first car of a 3+ car train is designated as a quiet car. No talking. No cell phone conversations. Peace and quiet.
I’m a quiet car enforcer. I don’t hesitate to remind people that [...]

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Worst HR and Business Advice Ever

Wednesday, February 17th, 2010

George Cloutier gives business advice to small- and medium-sized businesses. Bad advice. From what I read in this article — Fire Your Employees. Scare Your Relatives. And Stop Whining — he gives what I consider the worst business and HR advice I’ve ever read. A sampling: “Fear is motivating.” Really?
He is wrong. I’ll write more [...]

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Lost Generation? Really?

Friday, February 12th, 2010

This video, called Lost Generation, with worth watching. And thinking about. Time to calibrate, friends.