Your Employees Are Walking Into Work Right Now. What Are They Thinking?
Posted on Wednesday, November 18, 2009 by Frank RocheThe revolving doors aren’t revolving this morning — they’re one-way doors spinning employees into your building. What are those employees thinking?
Are they happy?
Are they frustrated?
Are they talking about Hump Day?
Here’s something for HR to do today: Walk out of your cubicle farm and ask one employee — just one — what he or she was thinking about the very second he or she entered your building.
When you have that answer, ask yourself why. If it’s good, do more of that. If it’s bad, make a change.
Oh, go ahead and ask another employee tomorrow. And the day after that. And the day after that.
Want to know what employees are thinking? Ask them. Want to really communicate? Talk to them. And remember, that revolving door spills your great employees onto the street every evening.
Quick question: What were you thinking when you walked through the door at work today?
Vinny
Nov 18th, 2009
Lots of HR people ask questions. Few take the answers to heart and act on them. At least that’s been my experience. :-\
It’s sad watching a lot of them work because for people that are supposed to be responsible for the biggest resource a company has: its people, they seem remarkably unsuited to do so. Like I told you at Audience, I watch what you say and write just so I can soak in what should be done in a normal healthy company.
Frank Roche
Nov 18th, 2009
@Vinny You’re right, it’s about action. Should be done is what guys like you and I do. It’s funny, I like that phrase, “Why is common sense so uncommon?”