Great Communication Plans Include Leaks, Rumor and Innuendo

Posted on Tuesday, August 18, 2009 by Frank Roche

faucet[Photo credit: Casual Perspectives]

Nobody believes the official spokesman… but everybody trusts an unidentified source.

— Ron Neesen

You can put together the best cascading communication plan known in the free world. You can create the most compelling graphics. You can deliver online content that would make Pixar jealous. And it still won’t be fully effective.

If you really want your communication plan to work, leak out a few rumors. Let people start talking before the official communication commences. You’ll be better off by a factor of two if you do this right.

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User Comments

  1. Stress Training Mark

    Aug 18th, 2009

    Like the “blend” of this – going with what is. Slightly concerned about possible Machiavellian angle but I guess that dpends how it’s done…

    All the best from Brighton,
    Mark
    http://integrationtraining.blogspot.com/

  2. Bill Strahan

    Aug 18th, 2009

    Works like a charm, or so I have heard.

  3. Frank Roche

    Aug 20th, 2009

    @Bill Psst…

  4. fran melmed

    Aug 23rd, 2009

    hmmm…not sure about this, frank. i’d be curious how this works. from my perspective, it’d make it difficult to derail rumors in the future, unless you’re talking about using focus groups or casual discussion to learn of existing rumors and replace them with fact.

  5. Frank Roche

    Aug 23rd, 2009

    @Fran I’m talking about leaks…let out a little true information…it’s about knowing that the traditional communication channels aren’t the only (or necessarily most effective) ways to get information out. I’m a fan of using them, and the other ways to get info out there.

  6. fran melmed

    Aug 25th, 2009

    frank, i’m with you. i like leveraging the grapevine — same thing.
    cheers, f

  7. Akhil Khatri

    Aug 25th, 2009

    Even i totally agree with you…because what really we can do here is this that we can just spread the correct rumors to the unidentified sources and let them do their work….that will make your work simpler…

    Akhil
    hrreview.blogspot.com

  8. Frank Roche

    Aug 26th, 2009

    @Akhil…you got it!

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