Archive for August, 2009

Seriously, If You Have Ever Used a Canned Performance Appraisal You Should Be Fired

Aug 31

readytouseSHRM’s leadership shines bright again with this offering of the week at the SHRM Bookstore: Ready-To-Use Performance Appraisals.

I can’t make this stuff up, folks.

If you’re a manager, there’s nothing more important than managing. That means giving guidance. It means telling people what you know. It means hiring people who are smarter and more talented than you. (The A Team hires the A Team, and the B Team hires the C team. Remember?)

One thing being a manger isn’t? Being a color-by-numbers, manager-in-name-only job. If you’re too “busy” to give an honest performance review, get out of the business of being a “manager.” If you have ever used a canned performance appraisal, you should be fired. If you’re an HR trainer and think it’s okay to teach “managers” to use pre-populated, canned performance phrases…well, you should exit stage right, too.

Great managers know what I’m talking about. If your performance management system is broken, fix it. But don’t think for a microsecond that it’s okay to do performance reviews by rote. It’s not.

Crisis in Business is Rarer than Unicorns

Aug 26

You know what’s a crisis? Drought. Famine. Disease. Nuclear annihilation.

You what’s not a crisis? Meetings. Rumors. Performance reviews. Fake deadlines.

When you get as old as me you’ve seen a few things come and a few things go. I’ve worked for a lot of years in leadership positions and as a business owner. I am wracking my brain to think about a single crisis since I started working. I can’t really think of one, even though there have been a few tense moments here and there.

Here’s something I know: There are very few times there’s a genuine crisis in business. Sure, some things need to be done sooner than others. There are priorities. People need to work together. (Poisoning people or the environment — that’s a crisis.) Even when a business is in peril, running around like Chicken Little never makes the situation better.

What you call things matters. If getting a PowerPoint presentation done is a crisis, then what’s it like to prepare a brief for the CEO? Is that Armageddon?

Call things what they are. And realize that those events that look like a crisis at the time rarely ever are.

Bikini Atoll Explosion
(My dad was at this one when he was in the Navy. It wasn’t good for his health. That became a crisis.)

Everything You Think about Pay for Performance Could Be Wrong

Aug 25

There’s a mismatch between what science knows and business does. — Dan Pink

I read this article about motivation on SwissMiss:

Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don’t: Traditional rewards aren’t always as effective as we think.

The movie that’s embedded below can bring you up short if you think pay for performance is the way to go. It’s startling, actually. In it, Dan Pink talks about study after study that shows extrinsic rewards narrow creativity and impede problem solving. If you’re in the business of creating incentives for employees, it merits a look. (Yes, I know, I know…you all read Alfie Kohn’s Punished By Rewards and were totally turned off by that. Give this one a chance. Kick the tires. Let it sink in a while before you say all of it is wrong.)

I Got Laid Off, and I'm Finally Doing Something That Matters

Aug 24

My friend Donna, who runs Sheer Brick Studio, led me to The Lemonade Movie. The trailer here tells the story of a few of the 70,000+ advertising professionals who have been laid off in this economy and what they’re doing with their lives. My favorite line is the one in the title of this article: I got laid off, and I’m finally doing something that matters. It’s wonderful when people find their bliss.

Are you doing what you were meant to do? If so, why not?

Wanna See Something Cool? The Field Guide to HR Species on the Verge of Extinction in Design

Aug 23

10hr

Shawn, our art director, took our article 10 Human Resources Species on the Verge of Extinction and turned it into a graphic design. To check out what he did, and how much difference design makes in communication, click here.

  • About KnowHR

    KnowHR serves up straight talk about human resources, communication and technology. Our goal is to help you make work better. Brought to you by IFRACTAL.

  • Featured Product

  • Sign up for KnowHR

    Want to receive KnowHR via email? Sign up now for our weekly KnowHR Newsletter.

  • Social Media

    • twitter
    • Facebook
    • Flickr
    • tumblr
    • youtube
    • vimeo
    • linkedin
  • Flickr

    • Bethany at IFRACTAL uses the Labyrinth as inspiration to practice contact juggling with an orange
    • We ring in success with the IFRACTAL cow bell
    • Charlie at IFRACTAL is suspended in midair above Chicago at the Sears Tower
    • Sarah at IFRACTAL has a thing for Pringles
    • Andy at IFRACTAL is pumped up for work this Monday
    • Farewell to Steve and Zack, the IFRACTAL interns!
    • Steph and Jess at IFRACTAL kicking it with Spiderman!
    • Furley working up a sweat at IFRACTAL
    • Pat at IFRACTAL says "Hail to the victors valiant!" #mgoblue
    • Shanna's accessories are nerfing to joke about at IFRACTAL!
    • Pat's a sweetheart, but she sure whips up some mean lunches in the IFRACTAL kitchen
    • Jess and Steve scream for ice cream at IFRACTAL!
    • Shanna at IFRACTAL is pretty in pink, pretty badass that is!
    • We know about presentation at IFRACTAL
    • Charlie in his new Do-Rag is handling business at IFRACTAL
    • Frank and Jess at IFRACTAL fall victim to a Candy Coma