HR Communication Lesson: Getting Compliments « KnowHR Blog

HR Communication Lesson: Getting Compliments

Jun 26

Here’s what I know about HR communication: It takes 100x more energy to send in a compliment than a complaint.

When you send out communications, you’ll always hear people bitch about it. But know that if people say good things about what you’ve done, that’s communication gold.

About the Author

Frank Roche

Frank started IFRACTAL over 7 years ago with Sarah Chambers. Together, they've created HR communications and HR software for some of the world's leading companies. Frank is also studying Flamenco guitar and origami.

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Comments

Chris Ferdinandi - Renegade HR says:

June 29, 2009 at 11:49 am

Frank – on a similar note, I’ve started to make a habit of sending off compliment emails to people’s bosses (CCing them) when they do great things. So much of HR can be dealing with the things people do wrong, and I think it’s really helpful to reinforce the positive, too!

Reply
- Frank Roche says:
  
  June 29, 2009 at 4:49 pm
  
  @Chris…that is so good…and the right thing to do. Saying nice things is free, but not without an effort. Makes me smile to think of it.
  
  Reply

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