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	<title>Comments on: The Value of Normalizing the Situation</title>
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	<link>http://www.knowhr.com/blog/2009/01/28/the-value-of-normalizing-the-situation/</link>
	<description>Know More HR.</description>
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		<title>By: Keeping Proper Perspective &#124; Directionally Correct</title>
		<link>http://www.knowhr.com/blog/2009/01/28/the-value-of-normalizing-the-situation/comment-page-1/#comment-96403</link>
		<dc:creator>Keeping Proper Perspective &#124; Directionally Correct</dc:creator>
		<pubDate>Tue, 16 Jun 2009 22:56:55 +0000</pubDate>
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		<description>[...] another post, The Value of Normalizing the Situation by Frank Roche, he described how the US Airways flight landing on the Hudson River was handled by [...]</description>
		<content:encoded><![CDATA[<p>[...] another post, The Value of Normalizing the Situation by Frank Roche, he described how the US Airways flight landing on the Hudson River was handled by [...]</p>
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		<title>By: Keeping Proper Perspective &#171; Directionally Correct</title>
		<link>http://www.knowhr.com/blog/2009/01/28/the-value-of-normalizing-the-situation/comment-page-1/#comment-42284</link>
		<dc:creator>Keeping Proper Perspective &#171; Directionally Correct</dc:creator>
		<pubDate>Wed, 11 Feb 2009 18:23:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.knowhr.com/blog/?p=1247#comment-42284</guid>
		<description>[...] another post, The Value of Normalizing the Situation by Frank Roche, he described how the US Airways flight landing on the Hudson River was handled by [...]</description>
		<content:encoded><![CDATA[<p>[...] another post, The Value of Normalizing the Situation by Frank Roche, he described how the US Airways flight landing on the Hudson River was handled by [...]</p>
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		<title>By: Frank</title>
		<link>http://www.knowhr.com/blog/2009/01/28/the-value-of-normalizing-the-situation/comment-page-1/#comment-39639</link>
		<dc:creator>Frank</dc:creator>
		<pubDate>Fri, 06 Feb 2009 14:14:18 +0000</pubDate>
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		<description>Hi Joanne!&lt;br&gt;&lt;br&gt;I strongly agree with what you say -- the process of how to normalize is&lt;br&gt;essential. If it comes off like &quot;nothing to look at kids, steps away,&quot; it&lt;br&gt;comes off as dismissive. It has to be upbeat and normal....but authentic.&lt;br&gt;&lt;br&gt;Thanks so much for your comment.&lt;br&gt;&lt;br&gt;Frank</description>
		<content:encoded><![CDATA[<p>Hi Joanne!</p>
<p>I strongly agree with what you say &#8212; the process of how to normalize is<br />essential. If it comes off like &#8220;nothing to look at kids, steps away,&#8221; it<br />comes off as dismissive. It has to be upbeat and normal&#8230;.but authentic.</p>
<p>Thanks so much for your comment.</p>
<p>Frank</p>
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		<title>By: Joanne Bintliff-Ritchie</title>
		<link>http://www.knowhr.com/blog/2009/01/28/the-value-of-normalizing-the-situation/comment-page-1/#comment-39089</link>
		<dc:creator>Joanne Bintliff-Ritchie</dc:creator>
		<pubDate>Thu, 05 Feb 2009 19:14:28 +0000</pubDate>
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		<description>You make a great point Frank. These communications do require a bit of finesse though.  The message cannot be received as &#039;the company has its head in the sand&#039;, or &#039;our leaders are being insensitive to those who lost their jobs&#039;. Seriously engaging remaining employees in the work to be done and the opportunities to be siezed, and addressing &#039;survivor&#039; fear, malaise and anxiety are critical.  How it&#039;s done is also important.</description>
		<content:encoded><![CDATA[<p>You make a great point Frank. These communications do require a bit of finesse though.  The message cannot be received as &#39;the company has its head in the sand&#39;, or &#39;our leaders are being insensitive to those who lost their jobs&#39;. Seriously engaging remaining employees in the work to be done and the opportunities to be siezed, and addressing &#39;survivor&#39; fear, malaise and anxiety are critical.  How it&#39;s done is also important.</p>
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		<title>By: Frank</title>
		<link>http://www.knowhr.com/blog/2009/01/28/the-value-of-normalizing-the-situation/comment-page-1/#comment-38363</link>
		<dc:creator>Frank</dc:creator>
		<pubDate>Tue, 03 Feb 2009 17:55:23 +0000</pubDate>
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		<description>John, it&#039;s like it got so bad we forgot to talk about what&#039;s right. You make good points about mandates and HSAs...we need to get back to being normal again.</description>
		<content:encoded><![CDATA[<p>John, it&#39;s like it got so bad we forgot to talk about what&#39;s right. You make good points about mandates and HSAs&#8230;we need to get back to being normal again.</p>
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		<title>By: John Cerasani  </title>
		<link>http://www.knowhr.com/blog/2009/01/28/the-value-of-normalizing-the-situation/comment-page-1/#comment-38361</link>
		<dc:creator>John Cerasani  </dc:creator>
		<pubDate>Tue, 03 Feb 2009 17:53:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.knowhr.com/blog/?p=1247#comment-38361</guid>
		<description>Frank--- you couldn&#039;t be more right on this.  I believe this is especially true with employee benefits.  Yes, there are new government mandates, and Yes, things are complex to understand (like HSA&#039;s)... However, the sky isn&#039;t falling and effective communicaiton can make employees feel a lot better about any changes.</description>
		<content:encoded><![CDATA[<p>Frank&#8212; you couldn&#39;t be more right on this.  I believe this is especially true with employee benefits.  Yes, there are new government mandates, and Yes, things are complex to understand (like HSA&#39;s)&#8230; However, the sky isn&#39;t falling and effective communicaiton can make employees feel a lot better about any changes.</p>
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		<title>By: mszypko</title>
		<link>http://www.knowhr.com/blog/2009/01/28/the-value-of-normalizing-the-situation/comment-page-1/#comment-37017</link>
		<dc:creator>mszypko</dc:creator>
		<pubDate>Wed, 28 Jan 2009 21:58:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.knowhr.com/blog/?p=1247#comment-37017</guid>
		<description>Great point Frank.  The &quot;survivors&quot; are now walking around under a cloud of FUD (fear, uncertainty and doubt).  Will I be next? Why them, and not me?  We need to engage those still on board because we NEED them to turn the company around!    Lets rally the troops, get focused and get moving.  If we do a good job, who knows, bonuses may be coming back and if we do a great job, our former colleagues may be coming back as well.</description>
		<content:encoded><![CDATA[<p>Great point Frank.  The &#8220;survivors&#8221; are now walking around under a cloud of FUD (fear, uncertainty and doubt).  Will I be next? Why them, and not me?  We need to engage those still on board because we NEED them to turn the company around!    Lets rally the troops, get focused and get moving.  If we do a good job, who knows, bonuses may be coming back and if we do a great job, our former colleagues may be coming back as well.</p>
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