"Because That's the Way We've Always Done It" Is Bunk

by Frank Roche on July 10, 2008

in KnowHR

Bureaucracy defends the status quo long past the time when the quo has lost its status.
–Laurence J. Peter

Too much of HR is about holding the line. Not upsetting the apple cart. Saying, “Because that’s the way we’ve always done it.”

Bunk. Pure bunk.

Our job in HR isn’t to defend the way things always were. Our job is to question why things are the way they are, then keep what works and dump what doesn’t. HR Bureaucrats say, “Because that’s the way we’ve always done it.” HR leaders say, “I don’t care if that’s how we’ve done it. Let’s do what we know is right and what works.” HR Bureaucrats spend their time whining about not having a place at the table. HR Leaders build their own table, and others want an invitation to sit at it.

{ 4 comments… read them below or add one }

Elliot Ross July 10, 2008 at 12:23 pm

Too True!

And it is not just HR (OK – that is why I like your blog! it cosses disciplines)

People forget that a decision on a process was only valid at the time and in the context that the decision was made.

What was a “good” decision a year ago, may no longer be good – what was dismissed as a “bad” decision today – may be a “good” decision a year from now.

“The way we always do it around here” is a beast that must be slayed :-)

Reply

Frank Roche July 10, 2008 at 3:02 pm

Elliot, you’re so right…that thinking works everywhere. I get really bent when I hear people say, “That’s how we’ve always done it.” Let’s hear it for the iconoclasts of the world!

Reply

rick July 11, 2008 at 1:26 pm

Frank, I absolutely agree.

However, “Because I said so” is acceptable as long as I am the one doing the saying.

Reply

Chad Bordeaux July 13, 2008 at 1:44 pm

Bureaucrat and Leaders always struggle with one another when it comes to change. When the struggle is over and the dust is settled, the Leader is left standing.

Reply

Leave a Comment

{ 1 trackback }

Previous post:

Next post: