Technology Doesn't Solve Everything

Jun 18

For a list of all the ways technology has failed to improve the quality of life, please press three.
–Alice Kahn

Technology, while nice, is no substitute for walking up and talking to employees. Sometimes in these heady internet days it’s easy to forget that we’re talking about — and to — real people. We’ve seen a real move back to more print pieces, and I think the reason is that people want more authenticity, which is hard to get in front of a computer screen.

Communication lesson for the day: Even when the power fails and the internet goes out, talking to people still works.

About the Author

Frank Roche

Frank started IFRACTAL over 7 years ago with Sarah Chambers. Together, they've created HR communications and HR software for some of the world's leading companies. Frank is also studying Flamenco guitar and origami.

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Comments

Chad Bordeaux says:

July 1, 2008 at 9:41 am

So true. Everyone needs to be “available” to their employees as much as possible. By available, they should physically see you. Email works great – and I use it for most all of my communication. That is no substitute for stopping by to say “how are things going” once in a while. Let the employees know you actually care.

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