HR Communication Lesson: People Don't Notice a Lot

Here’s why you have to communicate multiple times and in multiple ways: People don’t notice a lot.

Check out this video for proof. Watch the whole thing. I’ll say more after the jump.

How many things did you notice? And you’re pretty observant, right? When you send out HR communication, it’s a little like the guy changing his shirt. You think it’s a big deal…and employees don’t even notice.

So, a few little lessons:

1) Individual words don’t matter as much as you think they do.
2) You need to be clear if you want them to notice.
3) Pull back the curtain and show them what’s happening.

It’s why one piece of communication doesn’t work. Communicate clearly. Communicate frequently. Communicate confidently. And don’t forget: They won’t notice the first time.

About the Author

Frank Roche

Frank started IFRACTAL over 7 years ago with Sarah Chambers. Together, they've created HR communications and HR software for some of the world's leading companies. Frank is also studying Flamenco guitar and origami.

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