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	<title>Comments on: No Problem Without a Solution</title>
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	<link>http://www.knowhr.com/blog/2007/09/03/no-problem-without-a-solution/</link>
	<description>Know More HR.</description>
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		<title>By: Development and Integrity Management by Eli Lopian &#187; Bring Me Your Solved Problems</title>
		<link>http://www.knowhr.com/blog/2007/09/03/no-problem-without-a-solution/comment-page-1/#comment-98927</link>
		<dc:creator>Development and Integrity Management by Eli Lopian &#187; Bring Me Your Solved Problems</dc:creator>
		<pubDate>Tue, 23 Jun 2009 18:39:53 +0000</pubDate>
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		<description>[...] Hunter has a post that is an answer to Frank Roche : No Problem Without a Solution. John quotes Taiichi Ohno “Having no problems is the biggest problem of [...]</description>
		<content:encoded><![CDATA[<p>[...] Hunter has a post that is an answer to Frank Roche : No Problem Without a Solution. John quotes Taiichi Ohno “Having no problems is the biggest problem of [...]</p>
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		<title>By: John Hunter</title>
		<link>http://www.knowhr.com/blog/2007/09/03/no-problem-without-a-solution/comment-page-1/#comment-2462</link>
		<dc:creator>John Hunter</dc:creator>
		<pubDate>Fri, 14 Sep 2007 01:30:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.knowhr.com/blog/2007/09/03/no-problem-without-a-solution/#comment-2462</guid>
		<description>I understand that most managers feel that their employees should not bring them problems.  Instead, expressed in the most positive way, they should fix things or bring possible improvements.  However I think that is poor management.  

I understand there may well be more detail than you provide that adds a more sensible (but more complex) reaction that stated in your post about your situation.  However, there are many example, of bosses that expect there people not to bring them &quot;bad news&quot; not to bring them &quot;problems&quot; and that attitude is exactly wrong in my opinion.

What they are saying then is, if you know of a problem but don&#039;t know of a solution I would rather have my company continue to have that problem than admit some of my staff don&#039;t know how to fix it (and then have to deal with it myself - maybe then having to accept responsibility for results instead of just blaming you if I am never told and there is a problem later...).  I think that is setting exactly the wrong tone to set.

Employees should fix things.  They should bring solutions to managers to improve things that might be out of their ability to fix.  But if they know of a problem and not a solution and a manager tells the employee they don&#039;t want to be brought problems - I don&#039;t want that manager.

If an employee never learns how to find possible solutions themselves that is not a good sign.  But it is much, much better to bring problems to managements attention than to fail to do so because they know the manager thinks that doing so is weak.  It is that attitude that is weak, in my opinion.</description>
		<content:encoded><![CDATA[<p>I understand that most managers feel that their employees should not bring them problems.  Instead, expressed in the most positive way, they should fix things or bring possible improvements.  However I think that is poor management.  </p>
<p>I understand there may well be more detail than you provide that adds a more sensible (but more complex) reaction that stated in your post about your situation.  However, there are many example, of bosses that expect there people not to bring them &#8220;bad news&#8221; not to bring them &#8220;problems&#8221; and that attitude is exactly wrong in my opinion.</p>
<p>What they are saying then is, if you know of a problem but don&#8217;t know of a solution I would rather have my company continue to have that problem than admit some of my staff don&#8217;t know how to fix it (and then have to deal with it myself &#8211; maybe then having to accept responsibility for results instead of just blaming you if I am never told and there is a problem later&#8230;).  I think that is setting exactly the wrong tone to set.</p>
<p>Employees should fix things.  They should bring solutions to managers to improve things that might be out of their ability to fix.  But if they know of a problem and not a solution and a manager tells the employee they don&#8217;t want to be brought problems &#8211; I don&#8217;t want that manager.</p>
<p>If an employee never learns how to find possible solutions themselves that is not a good sign.  But it is much, much better to bring problems to managements attention than to fail to do so because they know the manager thinks that doing so is weak.  It is that attitude that is weak, in my opinion.</p>
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