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Employee Satisfaction or Serfdom?

Posted on Friday, June 29, 2007 by Frank Roche

In HR, there’s lots of talk about employee engagement. Those discussions revolve around creating high involvement workplaces. But what does your work environment indicate about your possibilities of success to create the ideal place to work?

In Why to Not Not Start a Startup, writer Paul Graham writes about the creative urge and the unfortunate reality facing too many employees:

Now we look back on medieval peasants and wonder how they stood it. How grim it must have been to till the same fields your whole life with no hope of anything better, under the thumb of lords and priests you had to give all your surplus to and acknowledge as your masters.

I wouldn’t be surprised if one day people look back on what we consider a normal job in the same way. How grim it would be to commute every day to a cubicle in some soulless office complex, and be told what to do by someone you had to acknowledge as a boss—someone who could call you into their office and say “take a seat,” and you’d sit! Imagine having to ask permission to release software to users. Imagine being sad on Sunday afternoons because the weekend was almost over, and tomorrow you’d have to get up and go to work. How did they stand it?

Here’s an idea: If your employees use words like “boss” and will sit when their “boss” tells them to sit, then you have no chance to have meaningful employee engagement. None. Get rid of that word. I’m not talking about euphemisms like calling “bosses” things like “coaches” or “mentors.” We work with adults. Let’s treat them like adults. Yeah, let’s start with that.

[Via RecruitingBloggers.com]

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User Comments

  1. Scott McArthur

    Jul 1st, 2007

    Reply to this comment

    So true Frank. It will be interesting over the next few years as HR 2.0 stars to come in and people potentially work for 4 or 5 organisations at once. Position power will be more difficult and the intellect will become to “boss”!

  2. Megan Tough

    Jul 1st, 2007

    Reply to this comment

    Some other telling signs to watch out for:
    employees fly economy while the important people fly business
    the word “entitled” gets used a lot
    pay grades based on years of service not merit
    not allowing leave for sick relatives/kids etc
    the boss demanding proof of everything and trusting nothing….

    I could go on

  3. Frank Roche

    Jul 2nd, 2007

    Reply to this comment

    Scott, well said, a always: “Intellect will become the boss.”

    Megan, nice list that is right on the money. Wow, so true. That ‘proof” one gives me chills (and not in the good way).

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